Delivery & Returns

  1. Shipping is charged depending on the total weight of the order.
    • For orders weighing up to 20kg a £25.00 for shipping charge is applied.
    • Orders weighing 20kg and over are charged a flat rate of £55.00.
  2. The Sellers Offcut Stocks are purchased under the knowledge that material supplied may contain characteristics and/or conditions commonly seen within coil ends. It is the buyer’s responsibility to understand these constraints and that orders cannot be cancelled except with the sellers consent based on extreme circumstances. Claims must be made within 14 Days of delivery or collection.
  3. Before returning any Goods, the Buyer must contact KSM either by:

Please ensure all details of your order (found on the delivery note accompanying the Goods) are provided to the seller.

  1. The Seller will examine the returned Goods and will process any refund to the Buyer within 30 days. Unless otherwise notified by the Seller, the price of the Goods will be refunded less any applicable delivery and/or collection charges.
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